Customer Service Standards

In order to eliminate any defects and solve problems in a short time, seafarers can easily address their complaints and appeals accordingly. Thus, it is guaranteed that the anonymity of the applicants will be protected.

As a company, we are confident that joint efforts to solve existing problems will bring positive results, and thanks to the newly created platform, the issues that concern seafarers will be quickly resolved, regardless of the place and time.

We will gather feedback from a range of sources and use that information to review and improve our services.