Complaints Procedure

We take all complaints seriously as they provide us with opportunities to improve and maintain the high standards we strive to achieve. We recognise that we sometimes get things wrong. Your feedback will help us resolve mistakes faster and learn how we can do things better to improve quality and service user satisfaction.

If you have any dissatisfaction with our services, feel free to let us know. So, your feedback will help us eliminate defects faster and ensure quality. The anonymity of your applications is fully guaranteed.

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